We tried this place about a year ago
when we were looking for a quick Mexican dinner one evening. It is our "go to" place whenever we can't make the long trip out to Los Reyes in Millington (Best kept secret in Mexican food eateries).
Chapultepec can get busy in a hurry, so arrive before 5 on weekends if you want a comfortable experience. The wait staff is courteous and they now have two restaurants. (One in Gtown and one in Collierville)...
When you visit the Germantown location, be sure and get a table at the far end of the place (on the side that has the divider wall furthest from the entrance). That area is usually waited on by a wonderful waitress who is very personable and attentive to your needs.
It's actually very, very good.
I've eaten at Chapultepec for years and never experienced any of the problems described in the one-star review posted elsewhere on this page.
It's not a place to go on early weekend nights, as its location means its inundated with flip-flopping suburbanites expecting more than they deserve for their 15% gratuity. Go during the week, or early on the weekends, when they have a great mariachi band performing.
can you say garbage. I had the misfortune of eating at this horrible place a week ago. Avoid at all costs. not only was the food bad but the service was 3rd world. we were overcharged and it took 15 minutes to get the bill corrected. If you nget near this place run away.
We like it!. Don't get there very often, but have always found the food and service above average. Several of the servers enjoy joking with customers, which is a change from the overly-familiar or overly-stuffy folk at other restaurants.
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