Memphis >Consumer Electronics Repair > Whitby's Tv Sales & Svc
3346 Overton Crossing St, Memphis, TN | Directions 3812735.216846 -89.993539
Monday-Friday 8:00 AM - 5:00 PM ; Saturday 10:00 AM - 3:00 PM
Neighborhoods: Frayser - Raleigh PD, Shelby Forest/Frayser, North
Very fast,Knowledgeable and Reasonable – I have a 65" Panasonic PLasma TV that I had purchased just over one year ago and I was sent by Panasonic to Whitby TV and they helped me to get my Plasma TV repairs covered by warranty. They contacted Panasonic on my behalf and pleaded my case and Panasonic agreed to repair it under warranty.I was prepared to pay several hundred dollars for the repair and I was estatic when they told me they had got the warranty extended and there would be no charge. The girls in the office were so nice and the 2 techs who came to my home were very professional and went to great pains to protect my TV. I have read one bad review that was posted a while back and I completely disagree and go as far to say that I highly recommend these people. They are a family owned and operated business and I am glad I was referred to them by Panasonic. I had a wonderful experience with them and will use them in the future as I trust them. The TV is mounted over my fireplace and they removed it and reinstalled it and cleaned it too. The repair was completeld within 48 hrs. Thanks Whitby TV. Chong Tyn
HIGHLY RECOMMEND THESE PEOPLE – Over the past 25 years I have used many service people and have had varying experiences from good to very poor but after using WHITBYTV as recommend by Panasonic to repair my out of warranty Plasma TV, I was so impressed by these professionals I felt compelled to share my experience with others. As I understand it Panasonic contacted Whitby TV to repair my DEAD Plasma TV that is still under warranty and the same day I received a call from a very courtious young lady confirming our appointment and she even offered me a loaner ( which I gladly accepted ) and the guys arrived 10 mins before the scheduled time very nicely dressed and very well manored and explained to me what had to be done and I should have it back within 48 hrs and WOW, they set up the loaner, explained to me how to use it, wrapped up my unit to protect it and took it away and had it back on my wall within 48 hrs as they had promised. The lead Tech Blake, explained to me that sometimes parts are backordered and it can take up to 4 weeks for the part to arrive but this part was in stock at Panasonic and they had it shipped OVERNIGHT at no charge to me. I understand this is a family owned business and I want to say that I HIGHLY RECOMMEND WHITBY TV to anyone who has TV problems. Very nice and professional people. Honest and trustworthy! A very satisfied CYNTHIA!
TV Repair - Panasonic – Whitby TV was prompt with pick up my TV, they notified me about the problem the day after they picked it up and it was repaired within a week. They returned my TV on my schedule and even accomidated me with a call to let me meet them at home instead of waiting for hours for someone to show up. I would recommend them.
Took four weeks to get one bulb in! – It took four weeks to get my television back. They stated it was because they could not order bulbs individually and had to wait for others to need bulbs. WTF????
They only did half of what I asked them to as far as repairs go. The half they did complete (installed a new bulb) was fine. I believe because it was a simple repair.
One more thing, it is a HORRID neighborhood.
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