I was at the salon at the same time as Jules, who said she was stood up for her appointment. She was not stood up, she just was impatient. My therapist was running behind, but she did ask Jules if she minded, as my appointment was running over, Jules was cool about it at the time, funny to she her complain about it now.
The massage therapist at Eston Salon is amazing, and worth the wait! A 2 hour hot stone massage, with soft ambient music, hot towels...pretty much heaven on earth. I kind of feel bad that Jules did not wait the extra 15 minutes, she missed the best massage of her life!
Had an appointment booked for a massage fisrt thing in the morning on a Saturday and after waiting 25 mins for the therapist, I left very disappointed because she stood me up. No one at the desk commented about the lateness of the therapist, asked why I was leaving before recieving services or spoke to me other than to say "she must be running late for work"..