5547 Old Millington Rd, Millington, TN | Directions 3805335.277442 -89.970214
Neighborhoods: Shelby Forest/Frayser, North
shitty service for 3 yrs !!!!!!! – their customer service sucks....called to cancel and they just deducted my payment from my account for two months... i called for a 30 day notice to vacate the premises and asked for 1 month refund since they took payment two months at a time...i was told by the lady " ill see what the charges are for us to do that i dont know if i can refund you since we will be charged..." WTF !!! i dont care about YOUR CHARGES !!!! thats YOUR problem.!! all i want is my 1 month refunded !!! very unprofessional service and they pick up all our of the day...never consistent !!!
TERRIBLE customer service – was a few days late with payment (first time) and they didnt pick my trash up. then added a $5 late fee to my next bill. i called and spoke to a supervisor and explained that i didnt think it was right to not pick up garbage and charge a late fee. asked her to take the late fee off. she was extremely rude and told me i had an attitude. i was not rude. just frustrated. even more so after speaking to her. just wish i could remeber her name. she made me so mad i forgot it.
1st bad impression – I called ABC Waste on Monday and decided to pay and start services on that day. The money for services was taken off of my credit card that very same day.I was told they would deliver my garbage can on Wednseday b/c they couldn't deliver on Tuesdays.I was also told that my garbage pick up day is on Friday's. Well sure enough when I came home Wednesday, the garbage can was outside on the curb. Today is Saturday and my garbage has not been picked up. I called thier number and continue to get a crackeling pick up followed by a quick hang up. My neighbor then tells my husband, " oh yeah, that's how ABC is..they 'll misspicking up the trash often." It appears that I have made a big mistake!
ABC Waste a Great Company! – ABC Waste is great!!!!!!!!!
ABC has been my waste disposal provider for more than a year. They have the best rates in town. There have been times when I forgot to send in or make my payment on my scheduled trash pickup date and called the office and they picked up my trash anyway and allowed me to pay the next day.
There drivers change over time but with anyone who you do business with you should establish some form of understanding. They have always been nice and will clean up more efficiently if asked.
The worse company ever...dont waste your money – The worst customer service that I have ever encountered. They leave trash all around the garbage cans and if you decide to complan you get called a liar. They will neglect to pick up your trash and tell you it was not on the curb. DO NOT WASTE YOUR MONEY! I tried to cancel my services and asked for a credit for the next month and was told no by, Brenda, Linda or whoever. They cancelled my services and I did not get a REFUND!
You get what you pay for! – I used this company for a few months and am very unimpressed!! There is no such thing as customer service. The so called "owner" (some lady named Linda) was worse than the staff she hired. When I made an attempt to complain I was told I could go somewhere else that they didn't need my business but judging from their place of business and their trash removal trucks they CLEARLY do! I would not recommend trying to safe a few bucks a month to go with this company because it is not worth being mistreated. I have been with the more established BFI for a little bit now and am always treated like a valuable customer and would recommend them ANY DAY over this joke of a company that will not be around much longer. If I could give no stars I would :-) Safe your time and sanity!!
Great Customer Service! – Abc Waste has been our trash collectors for 5 years. They are very reliable, offer good prices and additional services such as bulk pick up for very reasonable prices compared to other services. The people at the office are always friendly and helpful!
What A company – They leave trash all by your garbage cans. I have came home to find garbage cans laid on the ground to the side of the street. When you call whoever answers the phone always seem to have a bad day. a true ocsar the grouch
Residential service – My truck broke down and I could not get to the office to pay my bill. I called and asked if the driver could take the payment and was told that was fine. When my brother gave the man the money he kept it and did not turn it into the office as directed. I had to pay that bill again. The owner said that I could take my business to another collecter if I was upset. I did not do that because I wanted that man to understand that steeling from anyone is wrong. But to steel from that disabled boy , is over the top! He will continue to pick up my trash now as a true TRASH MAN!
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