Staybridge Suites Memphis-Poplar Ave East

Doesn't Recommend

beachbum0978

Joined 2 years ago

THIS PLACE HAS GONE DOWN HILL!!!!. My husband and I stay at this hotel off and on but I must say that it has changed in the past few months and not for the better. I wonder if they even have a housekeeping staff because the cleaning of our room was so hit and miss during our stay. I do not think emptying trash and leaving fresh towels is too hard. Also, the entrance has a stale odor and needs tidying up. Also, I was shocked that I was unable to download or print because they do not have Acrobat Reader on the business center computers. How basic and FREE is having Adobe Acrobat Reader. Come on! The worst part of all is that we were assigned to a nonsmoking room but there are smoking rooms in this hotel and the smoke odor seeps into other rooms and onto other floors. Management does not seem to care about fixing any of these problems as I have voiced my complaints in the past. It is in a great location but I am sorry to say that I have not gotten the service that I used to and will be staying elsewhere. Think twice about staying here.

Recommends

Contributor

Joined 10 years ago

Apartment-like suites feature deluxe business amenities geared toward working travelers.. In Short
Designed to make traveling professionals feel at home, this hotel features a 24-hour convenience store, laundry facilities and suites with full kitchens. A living room-like common area is decorated in warm, neutral tones and dark woods. Off the great room, a library is equipped with computers and additional seating areas. Suites range from studios to two-bedroom, two-bath accommodations; all include high-speed Internet access, desks with ergonomic chairs and direct-line telephones.