Sekisui Pacific Rim
Memphis, TN 38117
Phone: (901) 767-7770
- Price:
- $$
- Hours:
- Mon-Thu 11:30am-2pm, 5pm-12am, Fri 11:30am-2pm, 5pm-1am, Sat 5pm-1am, Sun 5pm-9:30pm
Editorial Description for Sekisui Pacific Rim
Sushi, Japanese cuisine, and fusion dishes, plus sake, specialty cocktails and creative desserts like tempura cheesecake.
User Reviews for Sekisui Pacific Rim
05/29/2007 Posted by shilinab
We were visiting Memphis and a friend recommended it. Our appetizer tasted good. However, when we got our sushi, two of our rolls tasted bad. One roll had a bad plastic taste and the other roll did not taste fresh. It seemed to be spoiled. According to the manager, they beat their tuna before rolling it. If I wanted raw tuna, I should have told the waiter. I never was given an option by the waiter and had no clue there was that option. When we told the waiter that the Sushi did not taste right and would like to order something in its place he said he'd check to see if the restaurant would replace it. Otherwise, we would have to pay for another entree. When the manager finally showed up, she was very rude and defensive. She defended the preparation and completely ignored our concerns. She did agree to credit us for the rolls, but she continued to defend the Sushi. We would not recommend this place to anyone. I've never been to a restaurant where the wait staff and manager defend the food when a patron does not like it or thinks it is spoiled. They need to learn some customer service skills. It was awful! I will never go here again.
Pros: Cool water wall
Cons: Very poor customer service and bad food
08/17/2006 Posted by kuantan
As many reviews state on Citysearch, because Memphis has few choices to offer, a good number of average restaurants receive high marks. Sekisui deserves a good but not great mark. My wife and I love sushi and were regulars when living in San Fran, Portland and Boston. I can't put my finger on why my lunch experience on Poplar didn't register higher. However after laying down $28 I didn't walk away with thinking I had just had a $28 experience. In fact, I felt a bit swindled. No beer, no sake - just water and sushi. And maybe most importantly, I didn't go home telling my wife, "We HAVE to go there for dinner sometime." Again, you won't find better sushi in Memphis but Sekisui would be #72 on the list in any other town.
Pros: Clean
Cons: Service wasn't great - and I was sitting right in front of the sushi chefs
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