Memphis >Finance & Financial Services >
Banks >Independent Bank
6209 Poplar Ave, Memphis, TN | Directions 3811935.101088 -89.856297
Neighborhoods: River Oaks/Kirby/Balmoral
Worst Bank practices Ever. – Horrible customer service and Bank charges excessive fee's.
Poor Business Practices with BAD customer service – I had a car loan with the bank and they automatically gave me their car insurance $1900/yr, when GEICO was $$1000/yr. They had a fax that I had insurance but gave me it anyway. When I cancelled the unneeded insurance they charged me a processing fee $279. So they give you their car insurance with NO permission and then charge you $279 to cancel it. HOW NICE! When I called to speak to customer service they would not help and hung up on me when I asked to speak to the customer service manager, who still hasn't returned my call.
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